Quick summary: we’ve increased CPU and bandwidth on all VPS Hosting plans, changed what happens when the bandwidth limit is reached so your VPS is never suspended, added optional Advanced Support and Daily Offsite Backup services, and made billing more flexible – all with no price increase.
We’ve recently made several improvements to our VPS Hosting packages, with the goal of offering more flexibility and value to both existing and new customers.
The updates include additional CPU resources, increased bandwidth allowances, improved handling when the monthly bandwidth allowance is reached, new optional support and backup services, and a more flexible billing process.
All changes are already available, with no increase in the price of our VPS Hosting packages.
More CPU Resources Included
We’ve increased the CPU resources included with our VPS Hosting packages.
This gives customers additional processing capacity for websites, databases, applications, development environments, and other everyday workloads, without requiring a plan change or additional payment.
1 Gbps Network Port as Standard
Every VPS package now includes a 1 Gbps network port as standard.
This is suitable for the majority of websites, applications, backups, software updates, and other common VPS workloads.
Customers who need additional network capacity can contact our team to discuss custom configurations and port upgrades of up to 10 Gbps.
Increased Monthly Bandwidth
We’ve also increased the monthly bandwidth allowance included with our VPS packages.
This provides more room for traffic growth, larger file transfers, backups, and other bandwidth-intensive activities, while reducing the need to closely monitor monthly usage.
50 Mbps Fallback After Reaching the Bandwidth Limit
We’ve changed how VPS services behave after the included monthly bandwidth allowance has been used.
Instead of the network connection being interrupted, the VPS will continue operating on a 50 Mbps network port. Your VPS is not suspended and you are not automatically charged an overage fee.
This should be sufficient to keep many websites, applications, and remote management services available until the monthly allowance is renewed or an additional bandwidth package is added.
Customers who need more capacity can contact our team to discuss the available upgrade options.
Optional Advanced Support
Standard Support remains included with every VPS Hosting package.
For customers who need additional assistance, we’ve also introduced an optional Advanced Support Package, which includes proactive monitoring and a broader range of infrastructure support services. In short: Standard Support covers day-to-day technical assistance, while Advanced Support adds proactive monitoring and hands-on infrastructure management on top of that.
This can be added to an existing VPS plan when more hands-on operational support is required.
View the available Advanced Support options.
Additional Backup Options
Every VPS package continues to include a Weekly Disaster Recovery Backup as standard.
Customers who need more frequent recovery points can also add an optional Daily Offsite Backup, taken once per day and stored separately from the VPS environment. To sum up: the Weekly Disaster Recovery Backup is included with every plan at no extra cost, while the Daily Offsite Backup is a paid add-on.
This provides an additional layer of protection for websites, applications, and business data.
Learn more about the available backup options.
A More Flexible Billing Process
We’ve also adjusted our billing process to provide customers with more notice and greater flexibility.
- Invoices are now generated 7 days before the due date.
- If payment is not received, the service may be suspended 3 days after the due date.
- The service may be removed 14 days after the due date if payment remains outstanding and no alternative arrangement has been agreed.
- The previous 10% late payment fee has been removed. AltusHost does not charge a late payment fee.
We understand that occasional payment delays can happen. Customers who expect a delay are encouraged to contact us before the due date, so our team can review the situation and, where possible, agree on a reasonable solution.
Same Pricing, More Included
These improvements are available to both existing and new VPS Hosting customers.
Depending on the selected package and optional services, customers can now benefit from:
- More CPU resources
- Increased monthly bandwidth
- A 1 Gbps network port as standard
- Optional port upgrades of up to 10 Gbps
- A 50 Mbps fallback after reaching the bandwidth allowance
- Weekly Disaster Recovery Backups
- Optional Daily Offsite Backups
- Optional Advanced Support
- More flexible billing terms
- No late payment fee
The pricing of our VPS Hosting packages remains unchanged – none of the above requires an upgrade or extra payment to benefit from.
Questions? We’re Here to Help
These updates were introduced to make our VPS Hosting packages more practical and flexible for everyday use.
If you have any questions about the changes, need help choosing a package, or would like to discuss a custom configuration, please contact our team.
We’re always happy to help.
The AltusHost Team
FAQ
Q: What happens when my VPS reaches its bandwidth limit?
Your VPS is not suspended and you are not charged an overage fee. Instead, it continues operating on a 50 Mbps network port until the monthly allowance renews, or you can add extra bandwidth at any time.
Q: Do I need to upgrade my plan to get a faster network port?
No. Every VPS Hosting package now includes a 1 Gbps network port as standard. Port upgrades of up to 10 Gbps are available on request for customers with higher network needs.
Q: What is the difference between the Weekly Disaster Recovery Backup and the Daily Offsite Backup?
The Weekly Disaster Recovery Backup is included with every VPS plan at no extra cost. The Daily Offsite Backup is an optional add-on that runs once per day and is stored separately, for customers who need more frequent recovery points.
Q: What is the difference between Standard Support and Advanced Support?
Standard Support is included with every VPS plan and covers day-to-day technical assistance. Advanced Support is an optional upgrade that adds proactive monitoring and broader infrastructure support.
Q: Does AltusHost charge a late payment fee?
No. The previous 10% late payment fee has been removed. Invoices are now issued 7 days before the due date, giving more time before any service impact.
Q: Did VPS Hosting prices increase with these changes?
No. All of these improvements are included at no additional cost, the pricing of AltusHost VPS Hosting packages remains unchanged.